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Maintenance & Support



Onsite Support
USNet provides top-notch maintenance and on-site support for today's rapidly growing and changing datacenter environments. Our available staff augmentation can really be the difference-maker in your company's speed to market and service to clients. USNet's BICSI-certified technicians are available to become that needed extension of your team for installations, expansions, patching, and troubleshooting network infrastructure.

Cable Patching
Cable patching is a routine occurrence in any IT network or data center, frequently executed by IT personnel rather than cabling technicians. Unfortunately, this regularly results in undocumented and less-than-optimal cable patching and dressing in the cabinets and racks, which makes the next move or change that much more difficult to implement.

Smart Hands
USNet provides Smart Hands, on-site support through our technical workforce. The ability for a customer to manage their physical infrastructure remotely can save significant time and money by reducing travel and on-site time of your IT resources. USNet's Smart Hands support provides the people and test equipment for you to execute your moves, adds, changes, and troubleshooting from your office. You have full access to your network and data as we work together to meet your customers' internal or external needs.

USNet technicians are trained, and experienced personnel who will execute your orders accurately and neatly, providing you a clean, orderly cabinet -- even as you continue to grow the devices and cabling within it. USNet also meets a growing need in the industry for "closet clean-ups." This is where we address an existing IT closet or data center and mapping. We re-dress, re-cable or re-terminate cabling to provide a clean, orderly cabling layout. This is a growing need because so many IT networks have grown so rapidly that they did not have time to manage that growth efficiently, resulting in the commonly seen mass of cables tangled across the back of a network cabinet.

Onsite Technical Expertise

USNet Headquarters
2500 East Randol Mill Road
Suite 200
Arlington, TX 76011

info@usnet-1.com

Toll Free: +1 888.345.9182
Main: +1 972.445.8668

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